Bi-Lingual Customer Care Representative
American Honda Finance Centers(AHFC)’s Service Centers fuel the growth of the company by providing financing for Honda and Acura products.
We are seeking only those candidates who have graduated from UNT are able to work now or in the future without sponsorship. You must also be proficient in Spanish.
The majority of your time taking incoming calls from customers and placing outgoing calls, including:
• Answering a high volume of calls, responding to customers’ questions and resolving their concerns
• Following call pattern guidelines and achieving customer satisfaction measures
• Clearly explaining applicable processes or procedures related to the customers’ situation
• Maintaining an enthusiastic and positive attitude and serving as a productive member of the department
Customer Care Representative opportunity, you will have:
• A college degree or graduating in December 2025
• Bilingual, English/Spanish required
• Customer service experience is preferred or customer-oriented people interested in a service position
• Demonstrated ability to work well within teams
• Excellent interpersonal skills with the ability to communicate clearly and concisely verbally and in writing
• The ability to analyze situations and develop creative solutions
• Solid organizational skills with attention to detail
• Proficiency with Microsoft Office programs and the ability to learn new systems
• Reliability, flexibility, coachable
Work Environment
• Onsite for approximately 6 months then the work can become Hybrid one day a week
Why Join Us?
Professional Development & Career Growth
• At AHFC, you are able to drive your career the way you want to go, and we hire with an eye to the future.
Great Environment
• Being an associate means collaborating as a team, while never forgetting that true teamwork requires respect for the individual. We believe the smartest ideas should always triumph, no matter whose they are.
The Power of Dreams
• At Honda, we are dedicated to being a company that society wants to exist. We believe in The Power of Dreams. As Founder Soichiro Honda said: “Action without philosophy is a lethal weapon; philosophy without action is worthless.” This philosophy drives us to create intelligent products and solutions that enhance mobility and increase the joy in people’s lives.
