**In order to be considered for an hourly student employee position, you must upload a completed Student Employment Application https://careercenter.unt.edu/resources/student-employment-application/ Please save it under other documents and be sure to mark your documents as visible so employers can see them. The application should be completed on a computer; it does not work well on a phone or tablet. **
Work Study Applicants
**IF YOU ARE UTILIZING WORK STUDY, YOU MUST HAVE RECEIVED AND ACCEPTED A COLLEGE WORK STUDY AWARD WHEN APPLYING. PLEASE ATTACH A COPY OF YOUR FINANCIAL AID AWARD LETTER TO YOUR RESUME AS PROOF OF WORK STUDY. IF YOU’RE UNSURE IF YOU HAVE WORK STUDY, PLEASE CHECK YOUR UNT PORTAL AND CLICK THE TILE LABELED FINANCIAL AID & SCHOLARSHIPS**
ABOUT THIS JOB
Computer software, network and end user support
Job Duties:
Will be the front line support for callers and limited walk in traffic. Will answer phones and troubleshoot computer/network issues. Will enter tickets into our ticket tracking system and work help ticket requests. Will perform on-site support for customers who are unable to have their problems solved over the phone.
Job Requirements:
*Basic knowledge of principles of computing and communication hardware.
*Manual dexterity necessary to operate computer keyboard and to install computer hardware.
*Physical strength to move and setup multiple computer workstations.
*Good written and oral communication skills in order to communicate with customers.
*Ability to assimilate, retain, and utilize technical and applications-oriented information.
*Ability to work with limited independence and initiative.
Background Check
**Due to the critical nature of this position, a conditional job offer is extended contingent upon successful completion of a background check. If selected, a start date will be provided once the final results of your check are received. UNT reserves the right to review all information provided by applicants, including information provided on the application, information receives during reference checks, or background checks to verify the suitability for employment of any applicant. An offer of employment may be rescinded due to an unsuccessful background investigation.
Equal Opportunity Statement
**The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.
The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.
Additional documents are required
Please pay attention to any additional required documents. Due to Handshake only allowing one document under the “other” category to be up-loaded to job applications, please combine your other documents such as class schedule or financial aid award with your resume or your cover letter and save it to your documents before you apply to this position.
**Applying for a job via an application is not a guarantee of employment**
