FOSSIL RIM WILDLIFE CENTER invites applicants for the position:
Environmental Engagement Guide
Must be 21 years of age at the start of the job!
Summary/Purpose of Position: The Environmental Engagement Guide (EEG) is responsible for helping guests with admissions, processing guest transactions, maintaining a clean and organized environment, and engaging guests in the environment through tours and/or other Environmental Engagement Programs.
Description of Position: The responsibilities of the EEG include, but are not limited to the following:
- Ensure excellent guest service and professionalism.
- Engage guests in discovering the environment through the presentation of educational tours and/or programming.
- Utilize Point of Sale Systems and show accuracy of sales transactions.
- Adhere to proper cash handling and cash control procedures.
- Maintain a high standard of cleanliness at the sales counter, selling floor, bathrooms, and surrounding areas.
- Maintain equipment and supplies.
- Ensure accuracy and proficiency of knowledge regarding all aspects of Fossil Rim’s operations, including policies, procedures, and animal/ environmental information and programming.
- Maintain all required training and certifications for this position.
- Participate in learning opportunities as assigned.
Experience and Qualities Required:
- Ability to deliver professional, friendly, and helpful customer service to all guests and staff.
- Knowledge of environmental/conservation concepts and/or willingness to learn.
- Ability to facilitate guests’ environmental engagement through personal insights, interpretive learning, and interpersonal skills.
- Organized, well spoken, and effective communicator.
- Ability to work with minimal supervision
Work Requirements:
- Must be 21 years of age to drive Fossil Rim’s vehicles
- Up to 29-hour week requiring flexibility. Available to work on weekends and holidays.
- Adherence to and understanding of Employee Handbook, Risk Management Plan, corporate procedures and policies, departmental mission and goals, and Fossil Rim mission, values and goals.
- Ability to stand for long periods of time
- Ability to lift up to 50lbs
- Ability to work outside for several hours at a time in weather ranging from extreme heat (100°F+) to extreme cold (±0°F) and in wet conditions.
- Good driving record
Please submit your resume today! We are a Non-Profit organization and an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity, national origin, protected veteran status, disability or any other protected classification under federal and state law.
Fossil Rim is an “at will” and equal opportunity employer. It should be noted that it is company policy to conduct background checks on potential new employees, inclusive of testing for drugs and controlled substance use.